Privacy Policy

Privacy Policy

This Privacy Policy is designed to help you understand what information we collect, why we collect it, and how we use it. Your privacy is important to us, and we encourage you to read this policy carefully.

By accessing or using the Astroja website or mobile application (“Service”), you agree to the collection and use of information in accordance with this Privacy Policy.


1. Access & Subscription

  • Users can access Astroja services only after successful login.

  • Astroja is a subscription-based platform.

  • An active subscription is required to use most features and services of the app and website.


2. Information Collection and Use

To provide a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Postal Address

  • Gender

  • Date of Birth

  • Anniversary Date

  • Location Information

  • Profile Picture

This information is collected to:

  • Provide and maintain our services

  • Improve user experience

  • Offer personalized astrology services

  • Communicate important updates

  • Manage subscriptions and support

The information we collect is retained by us and used strictly as described in this Privacy Policy.


3. App & Server Communication

Astroja uses secure APIs to communicate with our servers for:

  • User authentication

  • Subscription validation

  • Data synchronization

  • Astrology services and content delivery


4. Permissions Required

The Astroja mobile app may require the following permissions to function correctly:

  • Camera – for video consultation or meetings

  • Microphone / Device Audio – for video or audio consultations

  • Contacts – (READ_CONTACTS, WRITE_CONTACTS) when required by specific features

  • Location – (ACCESS_COARSE_LOCATION) for location-based services

  • Device Permissions

    • INTERNET

    • ACCESS_NETWORK_STATE

    • RECEIVE_BOOT_COMPLETED

    • VIBRATE

These permissions are used strictly to enable app functionality and improve service quality.


5. Third-Party Services

Astroja may use third-party services that may collect information used to identify you. These services include but are not limited to:

  • Google Play Services

  • Google Analytics for Firebase

  • Facebook

Each third-party service has its own privacy policy governing how they handle user data.


6. Log Data

Whenever you use our Service, and in case of an error in the app or website, we may collect Log Data through third-party tools. This data may include:

  • Device IP address

  • Device name

  • Operating system version

  • App configuration

  • Date and time of usage

  • Usage statistics

This data is used solely for troubleshooting and improving service stability and performance.


7. Cookies

Cookies are small data files used as anonymous unique identifiers.

  • Astroja does not use cookies directly

  • However, third-party libraries or tools may use cookies to improve their services

You may choose to accept or refuse cookies through your browser settings. Please note that refusing cookies may limit certain features of the Service.


8. Service Providers

We may employ third-party companies and individuals to:

  • Facilitate our Service

  • Provide services on our behalf

  • Perform service-related operations

  • Analyze service usage

These third parties have access to personal information only to perform assigned tasks and are obligated not to disclose or misuse the information.


9. Data Security

We value your trust in providing personal information and strive to use commercially acceptable security measures to protect it.

However, please note that:

  • No method of internet transmission is 100% secure

  • No electronic storage method is completely reliable

Therefore, we cannot guarantee absolute security.


10. Links to External Websites

Astroja may contain links to third-party websites or services.

  • These external sites are not operated by us

  • We strongly recommend reviewing their Privacy Policies

Astroja is not responsible for the content, policies, or practices of any third-party sites.


11. Children’s Privacy

Astroja does not knowingly collect personal information from children under the age of 13.

If we discover that a child under 13 has provided personal information:

  • Such data will be immediately deleted from our servers

Parents or guardians who believe their child has shared personal data should contact us immediately.


12. Payments

Astroja may offer paid products and services.

  • Payments are processed via secure third-party payment gateways

  • We do not store or collect payment card or banking details

Payment information is governed by the privacy policies of the respective payment processors.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Any changes will be posted on this page

  • Users are advised to review this page periodically

Changes become effective immediately after publication.


14. Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us:

📧 Email: support@astroja.com